Get in Touch
We'd love to hear from you! Whether you have a question about an order, need help choosing a product, or have a question about our ingredients, we're here to help.
π§ Contact Us
The best way to reach us is by email:fraganzaco@gmail.com
β± Response Time
We typically respond to all inquiries within 1β2 business days (MondayβFriday, excluding holidays). We appreciate your patience β every message is read and answered by a real person.
π¦ Order Help
For the fastest support on order-related questions, please include the following in your message:
- Your order number (found in your confirmation email)
- The email address used to place the order
- A brief description of the issue
We handle order inquiries including missing items, damages, address corrections, and cancellation requests. Please note that once an order has shipped, we are unable to make changes to the shipping address.
πΏ Product & Ingredient Questions
We handcraft all of our bath and body products in small batches. If you have a sensitivity, allergy, or question about a specific ingredient, please reach out before purchasing and we'll do our best to help you find the right product for you. Full ingredient lists are listed on each product page.
π¬ General Inquiries
For wholesale inquiries, press, collaborations, or anything else, feel free to drop us a line at:fraganzaco@gmail.com and we'll get back to you as soon as we can.